At View Point Developments we follow the Consumer Code for Homebuilders
So What does this mean for you as home owner?
The consumer Code for Homebuilders is an industry led code of conduct for house builders. It is designed to make the home buying process fairer and more transparent for you the purchaser.
Your New Home 10 Year Structural Warranty
View Point Developments new homes will be provided with a 10 year structural warranty from either NHBC or Global Home Warranties. Please refer to your handover pack for information regarding your insurance providers.
How to report an issue to View Point Developments ?
Step 1 – Email post completion items directly to postcompletion@viewpoint.uk.com.
Step 2 - In your email, include a photo and detailed description of the issue you would like to discuss
Step 3 – View Point Developments will make contact to arrange a visit to review the item raised.
Step 4 – View Point Developments will complete the agreed item
Please DO NOT send post completion issues direct to our Site Managers as they may not be recorded, followed up and resolved.
My home has an NHBC Structural Warranty
NHBC offer a home user guide that will have all the information for your 10 year NHBC Warranty and insurance policy. There is also lots of useful guidance about moving into and living in your brand new home.
For further information please follow below link
https://www.nhbc.co.uk/homeowners
For NHBC Consumer code Information please follow below link
https://consumercode.co.uk/home-buyers/what-is-the-code-and-why-is-it-important-to-me/
My Home has a Global Home Structural Warranty
Global Home warranties provide you with useful information online regarding the 10 structural warranty. There is also lots of useful guidance about moving into and living in your brand new home.
For further information please follow below link
https://www.globalhomewarranties.com/structural-defect-insurance/
For Global Home Warranties Consumer code Information please follow below link
https://www.consumercodefornewhomes.com/
